Privacy Policy

This Privacy Policy (“Policy“) describes how The Write Idea, LLC (“we“, “us“, “our“, or “The Write Idea“), a limited liability company located at 1411 Connecticut Ave, Lynn Haven, FL 32444, United States, collects, uses, discloses, stores, and protects personal data when you access or use our website writehub.work (the “Site” or “Service“), a freelance writing job board platform connecting writers with clients for assignments.

We are committed to protecting your privacy in compliance with applicable laws, including:

• Kenya’s Data Protection Act, 2019 (DPA) and related regulations
• The General Data Protection Regulation (GDPR) (for EU/EEA users where we offer services)
• The California Consumer Privacy Act as amended by the California Privacy Rights Act (CCPA/CPRA) (for California residents)
• Other relevant US state privacy laws and general best practices

By accessing or using the Site, you agree to this Policy. If you do not agree, please do not use the Service.

1. Who We Are (Data Controller)

The Write Idea, LLC is the data controller responsible for your personal data under applicable laws.

2. Information We Collect

We collect personal data necessary to provide the Service, adhering to principles of data minimization, purpose limitation, and lawfulness.

a. Information You Provide Directly

• Contact details: Email address (primary for registrations, job claims, notifications, payouts)
• Profile/identity: Full name, display name, bio, location/timezone (for deadlines), writing experience
• Professional content: Writing samples, portfolio links, resumes/CVs, cover letters
• Payment information: PayPal email, bank details (only for payout processing via third-party providers)
• Communications: Messages, support tickets, feedback
• Other voluntary info: Preferences, demographic data (if provided)

b. Automatically Collected Information

• Technical data: IP address, browser type/version, device type/OS, unique device identifiers
• Usage data: Pages visited, time spent, referring/exit pages, clickstream
• Location: Approximate geolocation from IP
• Cookies & trackers: See Section 9

c. From Third Parties

• Analytics (e.g., Google Analytics — aggregated/anonymized)
• If integrated login (e.g., Google) — basic profile info
• Payment processors (e.g., PayPal/Stripe) — transaction confirmations

We do not intentionally collect sensitive personal data (e.g., health, race, religion, political opinions) and ask you not to include it in submissions.

3. How We Use Your Information (Lawful Bases & Purposes)

We process data lawfully, fairly, and transparently for:

• Providing the Service: Browsing jobs, claiming assignments, matching writers/clients
• Core functionality: Sharing your email (and optional name/bio) with clients upon job claim
• Communications: Confirmations, reminders, deadlines, payouts
• Platform improvement: Analytics, fraud detection, abuse prevention
• Legal/compliance: Responding to requests, audits, disputes
• Marketing: Occasional updates/newsletters (opt-out available)

Lawful bases (where applicable):

• Consent (e.g., non-essential cookies, marketing emails)
• Contract performance (e.g., job claiming process)
• Legitimate interests (e.g., site security, analytics)
• Legal obligations

4. Sharing & Disclosure of Your Information

We do not sell your personal information (no “sale” under CCPA/CPRA).

Sharing occurs only as necessary:

• Clients/Employers: Your email (and name/bio if provided) when you claim a job — essential for direct contact
• Service Providers: Email services (e.g., Mailgun), hosting (e.g., AWS/Vercel), analytics (Google), payment processors — bound by strict contracts
• Legal Requirements: Court orders, subpoenas, to protect rights/safety
• Business Transfers: Mergers, acquisitions, asset sales
• Affiliates: If any (none currently)

For CCPA/CPRA: Categories shared in last 12 months — identifiers/contact info with service providers (no sales/sharing for cross-context behavioral advertising).

5. International Data Transfers

Data may be processed/stored in the US (primary), Kenya, or other countries. We use safeguards (e.g., standard contractual clauses, adequacy decisions) for transfers outside Kenya/EU.

6. Data Security

We implement reasonable technical/organizational measures (encryption in transit/rest, access controls, regular audits) to protect against unauthorized access, loss, or breach. However, no system is fully secure.

In case of breach: We notify affected individuals and authorities as required (e.g., within 72 hours under GDPR; promptly under DPA Kenya).

7. Data Retention

We retain data only as long as necessary:

• Active accounts/jobs: Duration of relationship + reasonable period
• Legal requirements: Up to 7 years for financial/tax records
• Inactive: Deleted after 24 months (or sooner upon request)

8. Your Rights as a Data Subject

You have rights under applicable laws (DPA Kenya, GDPR, CCPA/CPRA):

• Access: Know what data we hold
• Rectification: Correct inaccuracies
• Erasure (“Right to be Forgotten”): Delete data (subject to exceptions)
• Restriction/Objection: Limit processing
• Portability: Receive data in structured format
• Withdraw consent: Where processing is consent-based
• Opt-out: Of sales/sharing (CCPA — we don’t sell; link: “Do Not Sell or Share My Personal Information” if/when needed)
• Non-discrimination: For exercising rights
• Lodge complaint: With supervisory authority (e.g., Office of the Data Protection Commissioner in Kenya, relevant EU DPA, California AG)

To exercise: Email hello@writehub.work. We respond within 30 days (extendable). Verification may be required.

9. Cookies and Tracking Technologies

We use cookies/similar tech:

• Essential: Site functionality
• Analytics/Performance: Usage insights (anonymized)
• Marketing: Limited

Under DPA Kenya/GDPR: Explicit consent for non-essential cookies via banner. Manage via browser or our consent tool.

10. Children’s Privacy

Service not for children under 18 (or 16/13 in some jurisdictions). We do not knowingly collect data from children. If discovered, delete immediately.

11. Changes to This Policy

We may update this Policy. Changes posted here with new “Last Updated” date. Material changes notified via email/Site notice. Continued use = acceptance.

12. Governing Law & Contact

Governed by Florida law (without conflict rules). Disputes resolved in Florida courts.